How We Serve Our Customers
Our customers come first. The average tenure of all SSI employees today is over 20 years! That’s right, when you have a question or are in need of assistance, you will be connected to an experienced, knowledgeable individual who can answer and assist you. With SSI, you will not start at the bottom and have to fight your way up the ladder to reach someone who can actually assist you. As a supported customer, you will have access to unlimited, toll free telephone support, as well as all our standard software updates.
From initial planning to develop PowerPRP migration schedule, to ongoing support and training, we take our job seriously. We believe that our investment in customer experience outweighs any financial investment in advertising which we could do. A happy customer is our best sales tool!