SUPPORT
Accordingly, our dedicated Support Staff have years of familiarity with our products to enable them to give you the quick, accurate, and friendly support you desire. Like any software, there will for time to time be problems, so it’s essential that you have people who will take responsibility for your total satisfaction.
In addition to ongoing support and maintenance, our support staff are available for both online and onsite training should you require more detailed assistance.
Please contact our Support Services Hotline* at (800) 369-5027 or e-mail us at support@ssisoftware.com for any customer assistance you may require.
*Telephone support is available for customers between 8a.m. and 5p.m. CST Monday thru Friday. Any other time, please leave a message and you will be contacted during regular office hours.
*** For current users ***
Do you have any enhancement requests or suggestions of things that you would like to see in future versions of the PowerPRO software? Please e-mail us here with your requests and suggestions.